‘The bank's call center manager personally called me’: Bank freezes man’s account for over a month due to clerk’s error, ignores his calls, so he floods their social media with complaints and they come running

Advertisement
  • Lock my funds because of your mistake? Have your bank's social media ruined

    YOUR ACCOUN BLOCKED 33
  • Advertisement
  • For some reason, god knows why, I thought I'd trust a very small and local credit union with some of my money.
  • When recently my card didn't work on the ATM, I asked for help inside the branch and a clerk gave me a code to use that would deduct cash directly from my account.
  • This is a feature the bank has, I wasn't having special treatment.
  • Advertisement
  • Fast forward a few days, it seems the bank's system flagged my account for review because of some accounting error being late to deduct my balance.
  • Have your bank's social media ruined

    9
  • I didn't go on overdraft or anything. It was just a minor mistake from their side.
  • Advertisement
  • And still... For over a month all my funds were locked and whenever I'd call my bank's support I was given snarky responses, sometimes even hinting that they didn't like my foreign sounding last name.
  • When I spoke to my family back home to vent about this situation, a younger cousin came up with an idea.
  • Use some Russian service that pays people a few Russian Rubbles (1 RUB is approximately 1 USD cent for reference) each time to post whatever you ask them on social media.
  • Advertisement
  • Cheezburger Image 10549990144
  • This service worked like magic. The website even had the option to choose between American looking profiles and other locales.
  • After the most well spent 3$ of my life and some Al prompts later, the credit union's social media were flooded with hundreds of complaints.
  • Advertisement
  • I'm sure this got to the right ears because on the same day....
  • The bank's call center manager personally called me to say they understand my frustration and even if I don't want my account anymore, the bank is ready to initialize a transfer of my full balance, plus 50$ compensation to any other bank of my choosing.
  • Problem solved. They probably also realized there was no way to link this activity to me and hence hinted at ending things on a positive note.
  • Advertisement
  • Too bad I can't tell the Russian bots to remove their posts. That will be someone else's problem now.

Tags

Scroll Down For The Next Article